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Unable to create sub domains
In your web hosting account there are not any such restriction set by hosting provider on creating sub domain . If you’re unable to create sub-domains, there’s an occasion that your domain name isn’t inform to the name servers provided to you within the welcome email sent. It should be potential that the propagation of name servers is yet to be completed. in this case, you have to wait for 24 – 72 hours till the propagation gets completed so then retry creating the sub domains.
You can alternately check whether or not the domain has with success propagated by using the subsequent easy steps :
Step 1 : On your local machine get’s access to the Command prompt (You could run cmd on Windows to access the DOS or Command prompt )
Step 2 : After that run the command given below
TRACERT yourdomainname.com
Step 3 : Check whether or not the IP displayed is that the same as the one that’s provided to you within the Welcome email, then it clear that the domain has been with success propagated and pointing to Ownwebservers name-servers. Then, you’ll proceed with adding sub-domains to your account. But, if the IP displayed doesn’t match, then you have to wait till the propagation method is over.
If you need any help with creating sub-domains, please contact our Technical Support Department either via. Live Chat or send an email to [email protected] describing the issue and your requirements.