Knowledge Base

Category: Accounts and Billing

1 min read

How Do I Register A Domain Name through OwnWebServers Client Area?

In this article you can understand how to register a domain name from the OwnWebServers Client Area. Just in few simple steps…

1 min read

How secure is PayPal?

PayPal uses SSL technology to keep your data safe. Additionally, PayPal never reveals your mastercard and bank account data to the individuals…

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Do you accept payment via PayPal?

Yes, payment via PayPal is accepted by us. But only the Verified payment account should proceed for payment as we do not…

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I’ve lost my control panel/billing logins

If you have forgotten or lost your username or password you can have your welcome email resent, which contains your cPanel and…

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How can I find my client ID?

On your invoice the first half of your invoice number indicate your client ID . It’s also accessible in your original welcome…

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How to Manage Cards and make Payments FAQ

How can I add a Credit or Debit card? Adding a credit or debit card is very simple and just following the…

2 min read

My Domain is Held on Someone Else’s Account

If your domain is held on someone else’s account and they looked after it, and from many days you have no contact…

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How to submit a ticket from the OwnWebServers Client Portal

In this tutorial, we’ll explain in a few simple steps the process to submit a ticket from the Ownwebservers Client Portal. On…

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Are there any hidden charges?

Q. Are there any additional charges involved with using your service? Is there any tax applicable? Ans. There are absolutely no hidden…

2 min read

How Do I Recover My OwnWebServers Client Area Password?

To login to the client area you have to enter registered email address and password, if you have forgotten either of these…