Knowledge Base

Category: Web Hosting Addons

2 min read

Check if FTP port 21 is blocked

FTP (File Transfer Protocol) is employed to transfer the files from your local machine to hosting server. FTP by default works on…

1 min read

What to Do When the Service Nginx Restart Fails?

In this tutorial, you will understand how to find the error when the service Nginx restart fails. Basically, you get the error…

1 min read

How to download Softaculous backups?

Softaculous permits you to create/restore/download backup from the user friendly web interface. Following are the steps to download the backup from web…

2 min read

The procedure of MySQL® 8 enabling new installations

The bellow tutorial will explains that the MySQL® 8 is compatible with cPanel & WHM version 88. Throughout installation, the default version…

1 min read

Account Creation Status: failed

When re-creating an account OR restoring a backup file, you may receive an error as below. Account Creation Status: failed (Sorry, a…

2 min read

SSL Certificates Faq’s

Q. SSL certificates, what are they? Ans. SSL (Secure Socket Layer) is a protocol created by Netscape to make sure that the…

1 min read

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ?

Ans :- Yes, you’ll be able to access the server through FTP or an IP address before changing the nameservers. And you’ll…

2 min read

How to remove Strange characters ’ and  in WordPress posts

WordPress is an open source web software also referred to as CMS that is developed and designed in PHP with MySQL database…

2 min read

SSL certificate

Q. What is SSL certificate? How is it beneficial? Ans :- SSL stands for Secure Sockets Layer that could be a protocol…

1 min read

Do you offer Dedicated IP Addresses?

Q. does you supply dedicated IP Addresses? We can offer extra IPv4 address’s for a few services however, due to the exhausted…