Knowledge Base

Category: Tech Support

1 min read

Webmail Shows Internal Server Error: User is Over Quota.

  Internal Server Error User ‘username’ is over quota. When you login to webmail, it’d show you an error as asbove. To…

1 min read

How do I turn off ID Protect if my domain has expired?

In this case you can simply open a support ticket, where our technical support representatives who are live 24/7 for any issues…

3 min read

Common Reasons For Your Website To Be Inaccessible

There are many factors that might prevent you from accessing your web site. The following article shows the situations where you are…

3 min read

How to Configure Microsoft Outlook 2016 with your Email?

The following article shows how to configure your email with Microsoft outlook 2016. We have come up with both Manual & Automatic…

1 min read

Do you provide true 24×7 web hosting support?

Yes. we’ve level 1 and level 2 support staff and senior system administrators operating around the clock. Sveral of our staff work…

1 min read

Can I password protect certain pages of my website?

Q. How can I restrict access to certain pages of my website? Ans. Usually, you would like as many of us as…

2 min read

Steps to set up LDAP client

How To set-up LDAP clients ? This article can assist you to set-up Linux client for authenticating via. LDAP incase a user…

1 min read

Plesk Backup Error : Failed to connect to database: User admin already has more than ‘max_user_connections’ active connections

Failed to connect to database: User admin already has more than ‘max_user_connections’ active connections You’d sometimes get this error once the maximum…

2 min read

IIS: HTTP Error 404.17 – Not Found – Static File Handler

While browsing your ASP.NET website (in IIS 7/7.5/8/8.5) you may have experienced the error – HTTP Error 404.17 – Not Found.  The…

1 min read

PHP code is not working on my website; displays the code

By default, it’s vital to have your PHP code in .php files, because .php files are started on most servers to be…