{"id":1641,"date":"2021-09-04T07:04:35","date_gmt":"2021-09-04T07:04:35","guid":{"rendered":"https:\/\/ownwebservers.com\/kb\/?p=1641"},"modified":"2021-09-04T08:24:31","modified_gmt":"2021-09-04T08:24:31","slug":"how-to-submit-a-ticket-from-the-ownwebservers-client-portal-2","status":"publish","type":"post","link":"https:\/\/ownwebservers.com\/kb\/how-to-submit-a-ticket-from-the-ownwebservers-client-portal-2\/","title":{"rendered":"How to submit a ticket from the OwnWebServers Client Portal"},"content":{"rendered":"

In this tutorial, we\u2019ll explain in a few simple steps the process to submit a ticket from the Ownwebservers Client Portal.<\/p>\n

    \n
  1. On the main website homepage, click on the\u00a0Login<\/a><\/strong>\u00a0option on the top right side of the page.<\/li>\n<\/ol>\n

    \"anb-1-12\"<\/p>\n

     <\/p>\n

    2).Login to your Client Area by filling in your registered email id and password or <\/strong>you can sign up with Google.<\/p>\n

    \"anb-1-121\"<\/p>\n

    3) Once you are logged in to the home screen, click on the \u201cOpen New Ticket\u201d <\/strong>from Recent Support Ticket tab.<\/p>\n

    \"\"<\/p>\n

    4) After clicking on the \u201cOpen New Ticket\u201d tab, select any of the\u00a0departments<\/strong>, depending on the issue.<\/p>\n

    \"anb-1-14\"<\/p>\n

    5) Once the department is selected, fill in the details with proper information and add attachments if necessary<\/strong>.<\/p>\n

    \"anb-1-15\"<\/p>\n

    6) Hit the\u00a0submit button<\/strong>\u00a0to add a new ticket.<\/p>\n

    \"anb-1-16\"<\/p>\n

    7) After raising a ticket, you will\u00a0get a ticket ID\u00a0<\/strong>generated by the system. Save this ID for future reference.<\/p>\n

    You can also Contact our 24\u00d77 Customer Support<\/strong> Staff<\/strong> on live chat if you face any difficulty with this process.<\/p>\n","protected":false},"excerpt":{"rendered":"

    In this tutorial, we\u2019ll explain in a few simple steps the process to submit a ticket from the Ownwebservers Client Portal. On the main website homepage, click on the\u00a0Login\u00a0option on the top right side of the page.   2).Login to your Client Area by filling in your registered email id and password or you can […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-1641","post","type-post","status-publish","format-standard","hentry","category-accounts-and-billing"],"_links":{"self":[{"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/posts\/1641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/comments?post=1641"}],"version-history":[{"count":3,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/posts\/1641\/revisions"}],"predecessor-version":[{"id":1648,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/posts\/1641\/revisions\/1648"}],"wp:attachment":[{"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/media?parent=1641"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/categories?post=1641"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ownwebservers.com\/kb\/wp-json\/wp\/v2\/tags?post=1641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}